Contact our fulfilment team

Reach us directly for questions about pick-and-pack, courier rates, or setting up your inventory sync. We respond within one business day.

Warehouse & offices

6677 Rene Fork Suite 233
South Karabo, EC 4335

Drop-offs for returns and bulk stock are accepted at this address during operating hours.

Phone & email

+27 348 456 226
info@shopshipsolutions.com

For courier rate quotes or onboarding questions, email is the fastest route.

Operating hours

  • Mon – Fri07:30 – 17:30
  • Saturday08:00 – 13:00
  • SundayClosed

Same-day dispatch cut-off is 14:00 on weekdays for orders in major metros.

Preferred contact channels

For urgent dispatch issues, call the warehouse line. For inventory sync, returns, or rate negotiations, email our operations team. We don't offer live chat, but we reply to every message within one business day.

Stay Ahead of Your Orders

Get Dispatch Insights Delivered to Your Inbox

Join our monthly newsletter for practical tips on pick-and-pack efficiency, courier rate trends, and inventory management — written for South African online retailers who want to move faster.

One email per month. No spam, no fluff — just practical advice on cutting dispatch times and reducing courier costs. You can unsubscribe anytime.

Prefer to talk directly? Call us at +27 348 456 226

Or email info@shopshipsolutions.com

Eligibility Check

See if your store qualifies for our fulfillment network

We work best with South African e-commerce brands shipping at least 20 parcels per week. Tell us about your current setup and we'll confirm whether our pick-and-pack operation fits your volume, product types, and delivery zones.

What happens next

  • 1. We review your monthly order volume and product mix
  • 2. Our team checks courier coverage for your delivery areas
  • 3. You receive a tailored onboarding plan within 2 business days

We'll respond within one business day. No obligation to sign up.

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