ShopShip Solutions handles pick-and-pack, inventory management, and courier rate optimization for South African e-commerce brands. We give small and medium retailers the distribution power of a large warehouse — without the overhead.
Integrated with leading online store platforms
Your orders flow straight into our warehouse system — no manual re-entry.
A straightforward workflow that gets your orders picked, packed, and handed to the right courier without the back-and-forth.
Link your online store platform and sync your product catalogue. We pull your orders automatically, so nothing slips through.
Our team scans, picks, and packs each order with care. Fragile or high-value items get custom packaging and an extra quality check.
Our system compares negotiated carrier rates and picks the cheapest option for each parcel. You get a consolidated shipping label, ready to go.
Orders placed before our cutoff are handed to the courier the same day. Your customers get tracking numbers, and you get peace of mind.
Ready to speed up your dispatch?
We handle the picking, packing, and courier handoff so your store can keep up with demand — without adding headcount or warehouse space.
Terms & Clarifications
This section outlines the scope of our pick-and-pack, inventory, and courier services so there is no ambiguity about what is included, what depends on your store setup, and where our responsibility begins and ends.
Our standard service covers order picking, packing, and labeling for items stored in our warehouse. Custom packaging for fragile or high-value products is handled by a dedicated team and may require advance notice depending on the item dimensions.
Stock levels are updated in real time across your connected sales channels. Discrepancies caused by supplier shipments, in-store sales, or unregistered returns are reconciled during our monthly cycle count and reported to you.
We compare negotiated carrier rates for each parcel and select the most cost-effective option based on destination zone, weight, and delivery speed. Final courier choice may vary during peak periods or for remote areas outside major metropolitan zones.
Orders received before our daily cutoff time are dispatched the same business day. Cutoff times are communicated in your onboarding pack and may differ for oversized items or orders requiring custom packaging.
Returned items are inspected, quality-checked, and either restocked or flagged for disposal within five business days of receipt. Items that fail quality checks are reported with photo evidence, and restocking decisions follow your predefined rules.
Our system connects with major online store platforms to pull orders and sync inventory automatically. Setup time depends on your platform and the number of sales channels you operate. We provide a dedicated integration checklist during onboarding.
Service definitions are based on standard e-commerce fulfillment operations in South Africa. Specific conditions, exclusions, and liability limits are detailed in our service agreement and terms of use. Contact our team for a full breakdown of what applies to your store.
Related reading
Practical breakdowns of how we handle picking, packing, and returns for growing online stores.
A behind-the-scenes look at our warehouse workflow
Every online store hits a point where manual packing becomes a bottleneck. We break down the steps that get your orders out the door faster.
Read the postThe strategy behind our consolidated labels and carrier deals
Shipping costs can make or break an online store's margins. Learn how we use volume to lower your per-parcel costs.
Read the postA practical guide to turning returns into a competitive advantage
Returns are an inevitable part of e-commerce, but they don't have to drain your resources. Here's how we manage them.
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